Knowledge Management: Systems And Processes

Description

This text serves as a complete introduction to the subject of Knowledge Management. It incorporates technical and social aspects, and concepts and principles with practical examples. The traditional as well as emerging Knowledge Management approaches are also covered. The book enhances the conventional exposition of knowledge management with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. Highlights : Case studies of actual knowledge management system implementation Numerous vignettes describing practical applications of KM initiatives at leading firms and government organizations Extensive use of the latest developments and examples from the field of KM. “Knowledge Management: Systems and Processes is a comprehensive coverage of KM, including the explication and connection of the human and the technical side of the discipline so necessary for success now and in the future. The book is rich in information and detail, and is very clearly written with many good examples and illustrations. Congratulations to the authors!” ??”from the Foreword by Cyrus F. (Chuck) Gibson Center for Information Systems Research, MIT Table Of Contents: CONTENTS Foreword; Preface and Acknowledgement; 1. Introducing Knowledge Management. Part I??”Principles of Knowledge Management: 2. The Nature of Knowledge; 3. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies; 4. Knowledge Management Solutions: Processes and Systems; 5. Organizational Impacts of Knowledge Management. Part II??”Knowledge Management Technologies and Systems: 6. Knowledge Application Systems: Systems that Utilize Knowledge; 7. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge; 8. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge; 9. Knowledge Discovery Systems: Systems that Create Knowledge. Part III??”Management and the Future of Knowledge Management: 10. Emergent Knowledge